At the St Andrews Cheese Company we are committed to protecting your privacy and always act in full compliance with the current UK Data Protection Act.
This policy covers how St Andrews Farmhouse Cheese collect, use, disclose and store your data.
1. How do we collect your data?
|Source||Data Collected||Purpose and Legal Basis|
|www.standrewscheese.co.uk and associated domains (including .nl & .de)||
We use website log files, cookies and digital analytics (Google) to gather information about how people use this site
|We do not collect or store your personal information (e.g. your name or address) in our website analytics. However, we can recognise that behaviours belong to a single person. The information collected helps us investigate whether each website meets its users’ needs as well as to evaluate how each website can be improved. We store information about what pages you visit, how long you are on the site, how you got here and what you clicked on.|
|www.standrewscheese.co.uk and associated domains (including .nl & .de)||When you complete a contact form, we collect your name, email address and any further information you choose to provide in your message.||
This information may be stored in our secure system, if it’s necessary to record this for future communications. The legal basis for this is legitimate interest. If you consented to receive our newsletter this information will be retained on a secure database.
We store this data for five years after your last interaction with us, unless it relates to a purchase/quote, or if you withdraw consent. If you withdraw consent it will be deleted within a month.
|Social media channels, e.g. Facebook, Instagram, Twitter and YouTube||Information that you have made available via your profiles.||When you use a social media platform, details about how your personal information is held, is described within the relevant social media policy.|
|Telephone||Data that you provide||We do not collect caller identification information when you call us. We will only collect personal information that you consent to provide it to us in order to deliver a service.|
|Data that you provide||When you contact us via email, we will retain your email and our response to it for as long as the business issue remains and there is a legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.|
|In person||Data that you provide||
If you provided your contact details to us at a trade show, we may contact you via email, post or telephone. The legal basis for this is legitimate interest.
We store this data for five years after your last interaction with us, unless you withdraw consent.
If you are a customer of St Andrews Farmhouse Cheese, or if you have asked us to provide you with an estimate to supply you with some of our produce, we will retain your data under the legal basis of legitimate interest and may send you marketing materials, unless you withdraw consent.
Under the General Data Protection Regulations, you have rights as an individual which you can exercise in relation to the information we hold about you.
These rights are:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
You can read more about your individual rights on the Information Commissioner’s Office website. To exercise any of these rights, you can contact us.
3. Your rights
Hello Scotland are transparent and open in terms of giving people access to their personal information. You can find out if we hold any of your personal information by contacting us, or by making a ‘right of access’ request under the General Data Protection Regulation.
If we do hold information about you we will:
- Give you a description of it;
- Tell you why we are holding it;
- Tell you who it could be disclosed to; and
- Let you have a copy of the information
4. Accessing your information
5. Links to other websites
The contents of this website (including all text and artwork) are protected by copyright. You may view or download any part of parts of this site for private purposes but you are not permitted, without our permission, to:
- Store this site, or any part of this site, for purposes other than those set out in this paragraph.
- Print copies of this site, or any part of this site, except for your own personal or private viewing purposes.
- Reproduce, copy or transmit this site, or any part of this site, in any way, for any purpose or in any other medium.